Become a TurtleDiary Member

How many kids does my premium membership include?

Parents with the Premium account can add up to five children and a classroom membership can have unlimited student accounts. Each account will have it's own username and password. Our quizzes and games adapts to an individual's skill level and will track the progress separately for each account.

Can I become a premium member if l live outside the U.S.?

Yes! Our program is popular in countries throughout the world. You can sign up directly on our website using a credit card. Our prices are in U.S. dollars, so your credit card company will convert the charge to your local currency based on the current exchange rate.

What payment options do you accept?

The easiest way to purchase a membership is via credit card. We accept Visa, MasterCard, Discover, American Express and International credit cards. We also accept purchase orders. Please email support@turtlediary.com for more information.

How do I cancel my membership?

You can cancel your subscription anytime from your account page. Go to My Account Settings (Membership) Cancel Membership Voila! Easy, no? Also, If you're not completely satisfied with our program, contact us within 7 days to request a refund.

If you have bought your membership via iTunes, You need to use your iTunes account to cancel your membership and for any questions regarding cancelation and refunds for your Apple account, please contact Apple Support.

Follow the link below for further details: https://support.apple.com/en-us/HT202039

If you have bought your membership via Google Playstore, You need to use your Playstore account to cancel your membership and for any questions regarding cancelation and refunds for your Playstore account, please contact Google Playstore Support.

Follow the link below for further details: https://support.google.com/googleplay/answer/7018481

If I cancel my membership, will I receive a pro-rated credit?

We do not offer pro-rated refunds or credits for any partially used membership periods. You may cancel your membership at any time. Once you have canceled your membership, your credit card will not be charged again. You will continue to have access to your account until the current billing period ends.

Does my premium membership receive access to all grade levels?

Yes! All our premium memberships provide unlimited access to all the games and activities for every grade level available on the site.

I am a homeschooler. Can I use your program?

Yes! Our award-winning educational games and activities are used by thousands of homeschoolers. Our educational games, videos, worksheets, and quizzes will provide a great support to your educational curriculum.